surprisingly chill New Year's Eve
Dec. 31st, 2012 09:58 pmI work at a casino resort at the hotel front desk; everyone told me New Year's Eve is a madhouse.
Well, okay, the casino's jam-packed, and certainly we had a lot of check-ins. But here's the amazing thing: we were staffed really well for it!
This made for a very chill evening. Especially when I compare it to Labour Day, which was pretty nearly as busy, only we were desperately understaffed: it was just me, my manager (who was the hospitality manager on duty that night, to boot), and the two newest front desk hires. Lovely women, both of them, and they're great, but at the time they hadn't gotten the hang of everything yet. (Our software is... opaque, at times. I say that advisedly, as someone with an ungodly amount of experience with hotel property management software.) This job's hardly stressful (really, any job is hardly stressful comparred to the tech support helljob of 2010), but I got off work the Friday of Labour Day Weekend and had a small meltdown.
So, you know, New Year's Eve? This is nothing. This is amazing. This has been a fantastic workday.
(Of course, I say that being the person getting off in an hour at 2300, before the drunks come out in force. I imagine graveyard front desk may end up having a different opinion than me!)
Well, okay, the casino's jam-packed, and certainly we had a lot of check-ins. But here's the amazing thing: we were staffed really well for it!
This made for a very chill evening. Especially when I compare it to Labour Day, which was pretty nearly as busy, only we were desperately understaffed: it was just me, my manager (who was the hospitality manager on duty that night, to boot), and the two newest front desk hires. Lovely women, both of them, and they're great, but at the time they hadn't gotten the hang of everything yet. (Our software is... opaque, at times. I say that advisedly, as someone with an ungodly amount of experience with hotel property management software.) This job's hardly stressful (really, any job is hardly stressful comparred to the tech support helljob of 2010), but I got off work the Friday of Labour Day Weekend and had a small meltdown.
So, you know, New Year's Eve? This is nothing. This is amazing. This has been a fantastic workday.
(Of course, I say that being the person getting off in an hour at 2300, before the drunks come out in force. I imagine graveyard front desk may end up having a different opinion than me!)