i have joined the ranks of the underpaid and overcaffienated... wait, i was already there

I don't believe I've mentioned here that I'm now working in tech support. Between being the only woman who wears skirts (no, seriously, in the entire company -- not just the support side, but in HR and account management as well, as far as I have seen), and the process of learning a truly epic product base, it's been very surreal. Surprisingly fun, but surreal.

Also, I don't know why on earth I thought I'd stop getting problems that baffle wiser techs than I just because I started working professionally as one, but: oh, yeah. That's still happening on a regular basis. It's honestly kind of funny, if facepalm-inducing.

I think it is very telling about the field of IT that though I often say, "But that would be stupid," when talking about any given situation, I am learning to follow that up with, "not that that means they didn't do it. Sigh."

Probably I won't post much in the way of Adventures in Tech Support because wow that's really not a good idea. I might share the occasional anecdote, though.